FAQ

1. What payment methods do you accept?
   We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay. All transactions are securely encrypted.
2. How can I track my order?
   Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package in real time.
3. Do you ship internationally?
   Yes! We ship worldwide. Delivery times and fees vary by country—check your shipping options at checkout.
4. What if my child outgrows the clothes before wearing them?
   No worries! We offer easy returns within 30 days (with tags attached). Just contact our support team to initiate a return or exchange.
5. Are your clothes safe for sensitive skin?
   Absolutely! Our fabrics are OEKO-TEX® certified (free from harmful chemicals) and made from ultra-soft organic cotton, perfect for delicate skin.
6. How do I contact customer service?
   Email us at [customerservice@niteris.com] or message us on Instagram/Facebook. We typically reply within 24 hours!
7. Do you offer gift wrapping?
   Yes! Select the “Gift Wrap” option at checkout, and we’ll package your items in festive, eco-friendly wrapping (with a personalized note if you’d like!).
8. Can I change or cancel my order after placing it?
   We process orders quickly, but if you contact us within 1 hour of ordering, we may be able to adjust it.